Skip to main content
CDDO Top Tasks Survey
Page
1
There was an error on your page. Please correct any required fields and submit again.
Go to the first error
There are many products, tools, standards and guidance about creating government services. We want to make these findable and valuable for the people who build, transform or run government services.
To help us do this we have identified 98 high level tasks that people do when building, transforming or running a government service. Please tell us which 5 feel most important to you. This will help us to prioritise CDDO's development of its products and services.
We take your privacy seriously.
Your response is confidential and will not be shared with anyone outside the Transforming Government Services team in CDDO
Your name and email address will only be used to contact you if we have follow up questions
We will collate and share anonymised summary data with the wider CDDO
This
privacy notice
explains how we handle the data collected from you and how we use it.
If you have any questions about the survey, please contact
transforming-government-services@digital.cabinet-office.gov.uk
1.
Question 1.
What is your role?
2.
Question 2.
If you're happy for us to contact you for more detail or further questions, please leave your email address
3.
Question 3.
Which organisation or department do you work for?
4.
Question 4.
If you're happy to tell us the name of the service or services you are working on or have worked on then please add them here
*
5.
Question 5.
Please select the 5 tasks that are the most important to you when you are building, transforming or running a service.
The long list may look overwhelming, but it's part of a specific research methodology called 'Top Tasks'. The overly-long list is designed to prompt an instinctive response and to make it less possible for participants to overthink. Thank you for persisting and avoiding overthinking!
Required
- Required.
Make a case to transform a service
Create commercial frameworks
Manage cost constraints of data sharing
Increase adoption of digital service
Design an accessible service
When and why to use different API types (eg GraphQL)
Share and reuse technology, data and services
Keep your domain name secure
Know if my service is dependent on another service
Understand the full product lifecycle from product strategy to retirement
Setting up and manage an email domain securely
Finding out what Digital, Data and Technology roles do and the skills you need at different role levels
Testing for accessibility (including doing an accessibility audit or check)
Repurpose DDaT standards and guidance in my own organisation
Understand how to meet the Service Standard at assessment
Define a purchasing strategy
Providing assisted digital support
Developing a community of practice
Clarifying job roles and responsibilities
Identify underlying legacy systems or technologies your service relies on
Run a live service team
How to publish and share data, including adding metadata
Reduce reliance on paper based systems
Understand what I need to pass CDDO spend control
Publish my code and use open source software to improve transparency, flexibility and accountability.
Use large language models
Understand the 'Great' performance framework
Reduce digital service drop out rates
Align or learn about agile working practices
Get a template for an accessibility statement
Procure DDaT Skills
Design a service for users (adopting a user-centred approach)
Design and build APIs to meet government API standards
Monitor, measure and publish service performance data
Work with legislative barriers to a service
Reduce reliance on legacy IT
Review if a top level domain is being used effectively
Know if my service is 100% on cloud or not
Meeting WCAG accessibility requirements (guidelines / regulations / standards)
Understand what is required in a Quarterly Business Review (QBR)
Understanding the scope of the service
Provide feedback on standards, guidance or assurance
Comply to the Local Digital Declaration
Submit data to CDDO about how you're using AI algorithms
Making content accessible
Assess a services' ability to meet the Service Standard
Putting together a service team
Use public cloud solutions first
How to apply GOV.UK design patterns and components
Apply for an api.gov.uk domain
Find out the principles that describe how the government should use and manage AI
Procure technology and services
Manage caseloads efficiently
Apply for a .gov.uk domain
Testing the performance of your service technology
Planning and preparing for User Research
Managing software development and process
Onboarding to the DDaT profession, understanding its purpose and approach
Build technology in line with standards
Make technology work with existing technologies, processes and infrastructure in my organisation
Understand which standards apply to the technology project I am working on
Understand phases of agile service delivery
Find out what I need to do to comply to the Technology Code of Practice
Protecting the service from fraud
Manage the different stages of API design (discovery, alpha, beta, live)
Build an app
Increase sustainability throughout the lifecycle of technology
Planning to develop a service
Understand legal requirements around accessibility
Write API documentation
Find out how to manage and secure a domain (e.g. find out how to choose a good registrar)
Know what my services data protection requirements are
Using and creating APIs
Make technology, systems and infrastructure accessible and inclusive
Use social media securely
Understand complex policy
Collaborate across government
Setting up a .service.gov.uk domain / getting my service on GOV.UK
Prototype products and services
Conduct a quality assessment of a cloud enviroment
Understand when a service assessment is needed
See a set of profiles highlighting common barriers users face when accessing digital services
Find a government API by department
Get a non-government domain name
Find DDaT Communities in government
See what data standards government is using
Work with a service that requires human interaction
Collecting, processing and storing users’ personal information securely
Find DDaT contacts in government
Carry out a social media security assessment
Configure security certificates on a domain
User research methods and best practices
Understand DDaT governance
Share your work across government
Using data appropriately and responsibly in a new policy or service
Align to DDaT capability models for government
Set service level indicators (SLIs) for APIs
Build your IT infrastructure so it supports data and API processes
Design my organisational structure around service delivery