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CDDO Top Tasks Survey
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There are many products, tools, standards and guidance about creating government services. We want to make these findable and valuable for the people who build, transform or run government services.
To help us do this we have identified 98 high level tasks that people do when building, transforming or running a government service. Please tell us which 5 feel most important to you. This will help us to prioritise CDDO's development of its products and services.
We take your privacy seriously.
Your response is confidential and will not be shared with anyone outside the Transforming Government Services team in CDDO
Your name and email address will only be used to contact you if we have follow up questions
We will collate and share anonymised summary data with the wider CDDO
This
privacy notice
explains how we handle the data collected from you and how we use it.
If you have any questions about the survey, please contact
transforming-government-services@digital.cabinet-office.gov.uk
1.
Question 1.
What is your role?
2.
Question 2.
If you're happy for us to contact you for more detail or further questions, please leave your email address
3.
Question 3.
Which organisation or department do you work for?
4.
Question 4.
If you're happy to tell us the name of the service or services you are working on or have worked on then please add them here
*
5.
Question 5.
Please select the 5 tasks that are the most important to you when you are building, transforming or running a service.
The long list may look overwhelming, but it's part of a specific research methodology called 'Top Tasks'. The overly-long list is designed to prompt an instinctive response and to make it less possible for participants to overthink. Thank you for persisting and avoiding overthinking!
Required
- Required.
Prototype products and services
Understand what I need to pass CDDO spend control
Share your work across government
Make a case to transform a service
Configure security certificates on a domain
Design an accessible service
Understand DDaT governance
Get a non-government domain name
How to publish and share data, including adding metadata
Procure technology and services
Understand the 'Great' performance framework
Reduce digital service drop out rates
Find DDaT Communities in government
Conduct a quality assessment of a cloud enviroment
Know if my service is dependent on another service
Clarifying job roles and responsibilities
Finding out what Digital, Data and Technology roles do and the skills you need at different role levels
Find DDaT contacts in government
Share and reuse technology, data and services
Increase adoption of digital service
Find out what I need to do to comply to the Technology Code of Practice
Understand the full product lifecycle from product strategy to retirement
Use large language models
Reduce reliance on legacy IT
Increase sustainability throughout the lifecycle of technology
See what data standards government is using
Providing assisted digital support
Set service level indicators (SLIs) for APIs
Understanding the scope of the service
Comply to the Local Digital Declaration
Using data appropriately and responsibly in a new policy or service
Review if a top level domain is being used effectively
Planning and preparing for User Research
Collaborate across government
Design and build APIs to meet government API standards
Setting up and manage an email domain securely
Publish my code and use open source software to improve transparency, flexibility and accountability.
Manage cost constraints of data sharing
Using and creating APIs
Assess a services' ability to meet the Service Standard
Create commercial frameworks
Apply for a .gov.uk domain
Know what my services data protection requirements are
Onboarding to the DDaT profession, understanding its purpose and approach
Design a service for users (adopting a user-centred approach)
Reduce reliance on paper based systems
Understand which standards apply to the technology project I am working on
Use social media securely
Understand legal requirements around accessibility
Define a purchasing strategy
Find out how to manage and secure a domain (e.g. find out how to choose a good registrar)
Manage the different stages of API design (discovery, alpha, beta, live)
Align or learn about agile working practices
Collecting, processing and storing users’ personal information securely
Find out the principles that describe how the government should use and manage AI
How to apply GOV.UK design patterns and components
Setting up a .service.gov.uk domain / getting my service on GOV.UK
Run a live service team
Get a template for an accessibility statement
Keep your domain name secure
Find a government API by department
Provide feedback on standards, guidance or assurance
Align to DDaT capability models for government
See a set of profiles highlighting common barriers users face when accessing digital services
Planning to develop a service
Apply for an api.gov.uk domain
Testing for accessibility (including doing an accessibility audit or check)
Understand what is required in a Quarterly Business Review (QBR)
Procure DDaT Skills
Identify underlying legacy systems or technologies your service relies on
Meeting WCAG accessibility requirements (guidelines / regulations / standards)
Making content accessible
Build an app
Monitor, measure and publish service performance data
Manage caseloads efficiently
Protecting the service from fraud
Know if my service is 100% on cloud or not
When and why to use different API types (eg GraphQL)
Make technology work with existing technologies, processes and infrastructure in my organisation
Build technology in line with standards
User research methods and best practices
Use public cloud solutions first
Understand complex policy
Understand when a service assessment is needed
Developing a community of practice
Understand phases of agile service delivery
Putting together a service team
Understand how to meet the Service Standard at assessment
Submit data to CDDO about how you're using AI algorithms
Design my organisational structure around service delivery
Carry out a social media security assessment
Write API documentation
Managing software development and process
Work with a service that requires human interaction
Build your IT infrastructure so it supports data and API processes
Make technology, systems and infrastructure accessible and inclusive
Repurpose DDaT standards and guidance in my own organisation
Testing the performance of your service technology
Work with legislative barriers to a service