Skip to main content
CDDO Top Tasks Survey
Page
1
There was an error on your page. Please correct any required fields and submit again.
Go to the first error
There are many products, tools, standards and guidance about creating government services. We want to make these findable and valuable for the people who build, transform or run government services.
To help us do this we have identified 98 high level tasks that people do when building, transforming or running a government service. Please tell us which 5 feel most important to you. This will help us to prioritise CDDO's development of its products and services.
We take your privacy seriously.
Your response is confidential and will not be shared with anyone outside the Transforming Government Services team in CDDO
Your name and email address will only be used to contact you if we have follow up questions
We will collate and share anonymised summary data with the wider CDDO
This
privacy notice
explains how we handle the data collected from you and how we use it.
If you have any questions about the survey, please contact
transforming-government-services@digital.cabinet-office.gov.uk
1.
Question 1.
What is your role?
2.
Question 2.
If you're happy for us to contact you for more detail or further questions, please leave your email address
3.
Question 3.
Which organisation or department do you work for?
4.
Question 4.
If you're happy to tell us the name of the service or services you are working on or have worked on then please add them here
*
5.
Question 5.
Please select the 5 tasks that are the most important to you when you are building, transforming or running a service.
The long list may look overwhelming, but it's part of a specific research methodology called 'Top Tasks'. The overly-long list is designed to prompt an instinctive response and to make it less possible for participants to overthink. Thank you for persisting and avoiding overthinking!
Required
- Required.
Using data appropriately and responsibly in a new policy or service
Find DDaT Communities in government
Find out the principles that describe how the government should use and manage AI
Build your IT infrastructure so it supports data and API processes
Review if a top level domain is being used effectively
Putting together a service team
Reduce reliance on paper based systems
Comply to the Local Digital Declaration
Use large language models
Understand the 'Great' performance framework
Collaborate across government
Configure security certificates on a domain
Understand how to meet the Service Standard at assessment
Assess a services' ability to meet the Service Standard
Apply for an api.gov.uk domain
Make technology work with existing technologies, processes and infrastructure in my organisation
Publish my code and use open source software to improve transparency, flexibility and accountability.
Increase adoption of digital service
Testing the performance of your service technology
Get a non-government domain name
Run a live service team
Understand when a service assessment is needed
Build an app
Testing for accessibility (including doing an accessibility audit or check)
Use public cloud solutions first
Monitor, measure and publish service performance data
Setting up and manage an email domain securely
Manage cost constraints of data sharing
Work with a service that requires human interaction
Understand phases of agile service delivery
Know what my services data protection requirements are
Get a template for an accessibility statement
Planning to develop a service
Onboarding to the DDaT profession, understanding its purpose and approach
Prototype products and services
Understand DDaT governance
Understand legal requirements around accessibility
Design my organisational structure around service delivery
Provide feedback on standards, guidance or assurance
Understand the full product lifecycle from product strategy to retirement
Setting up a .service.gov.uk domain / getting my service on GOV.UK
Align or learn about agile working practices
Carry out a social media security assessment
Managing software development and process
Share and reuse technology, data and services
Understanding the scope of the service
Identify underlying legacy systems or technologies your service relies on
Build technology in line with standards
Find out what I need to do to comply to the Technology Code of Practice
Know if my service is 100% on cloud or not
Make a case to transform a service
Define a purchasing strategy
Making content accessible
See what data standards government is using
Design a service for users (adopting a user-centred approach)
Finding out what Digital, Data and Technology roles do and the skills you need at different role levels
Set service level indicators (SLIs) for APIs
Design and build APIs to meet government API standards
Reduce digital service drop out rates
Clarifying job roles and responsibilities
Make technology, systems and infrastructure accessible and inclusive
Create commercial frameworks
Planning and preparing for User Research
Manage caseloads efficiently
Protecting the service from fraud
How to apply GOV.UK design patterns and components
Find DDaT contacts in government
Understand which standards apply to the technology project I am working on
Find out how to manage and secure a domain (e.g. find out how to choose a good registrar)
Providing assisted digital support
Using and creating APIs
Reduce reliance on legacy IT
Increase sustainability throughout the lifecycle of technology
Work with legislative barriers to a service
See a set of profiles highlighting common barriers users face when accessing digital services
Repurpose DDaT standards and guidance in my own organisation
Developing a community of practice
When and why to use different API types (eg GraphQL)
Align to DDaT capability models for government
Find a government API by department
Collecting, processing and storing users’ personal information securely
Apply for a .gov.uk domain
User research methods and best practices
How to publish and share data, including adding metadata
Use social media securely
Know if my service is dependent on another service
Understand complex policy
Conduct a quality assessment of a cloud enviroment
Submit data to CDDO about how you're using AI algorithms
Procure DDaT Skills
Meeting WCAG accessibility requirements (guidelines / regulations / standards)
Understand what I need to pass CDDO spend control
Design an accessible service
Manage the different stages of API design (discovery, alpha, beta, live)
Write API documentation
Keep your domain name secure
Share your work across government
Procure technology and services
Understand what is required in a Quarterly Business Review (QBR)